Vodafone India — Network related Issues

satishs8219

from Bengaluru, Karnataka

Address:

Dharwad, Karnataka, 580031

I am seeing that Vodafone network is very bad in Hubli, Siddeshwar Park, Vidyanagar area. I have raised a compliant about this couple of times. They are not even responding. I do not get signal when i am inside my house.
For God sake just think the signal in a city like Hubli itself is like this. What if i was somewhere is forest!!!

Earlier i was using Airtel. Even with that i had the same problem. Hence i ported to Vodafone. The same problem is observed in the above mentioned locality.
I tried complaining with Vodafone. But they never responded me back with the solution. The 3G internet connectivity was very bad in the above mentioned locality. Whenever i complain they ask me about which phone i am using and what are the settings you have made. Silly the same phone and same settings work absolutely fine when i am in a different network but it fails to work in the above mentioned locality. Its very clear that its the issue with the network in that area. Not phone or settings.

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Vodafone India customer support has been notified about the posted complaint.

Nov 23, 2016

Updated by satishs8219 I had used Vodafone 3G internet for couple of months. Very pathetic service. 1st month i was intimated clearly about the usage of my 3G as per my usage. But the second month it was not at all updated properly. Within a span of 12 days Vodafone told me that i have consumed 900MB of data out of 1GB which was not at all true. I asked them to give the details of my internet usage, One of the customer representative i do not remember her name exactly (it was something like soumya/shusma) she refused to give me the details, She said adamantly i cannot give you the details. Why!!! Do they think they can say whatever they want? Such kind of people should be removed immediately from the services. If they cannot clarify or help a customer with his query.
I also see that Vodafone charges a lot. Earlier i used to get a monthly bill of around 300 if i am using 199 plan with Airtel. But after i started using Vodafone the bill which i am getting is close to 400 with the same 199 plan. Cheaters.