Vodafone India — no action taken against the complaint

Address:Bangalore, Karnataka, 560037

Hi,

I have given the complaint regarding the internet issue in the month of november 2017. Till now it's not been resolved and even i am not getting connected to the customer care. I have already informed them through mail and even through call with some other vodafone number. They will just take the complaint and say that it will take 7 working days.

I don't know what to do and how to get this issue resolved.
My vodafone number is [protected].
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Vodafone has charged extra amount of Rs. 90 against gameszone wwe without any prior intimation. Why they are charging additional amount and adding in the bill without notifying tbe customer. even the customer care no though connected but at the time reaching out to customer care executive, the call is automatically disconnected.
My mob. no. [protected]. I have moved to the home state to other and trying to get home network sim. but Vodafone blocked port massage not able to send it. please help me it is scam which is not highlighted and we are getting troubled. please help
Rchrg of MRP Rs 94 on 20/01/18 successful.Tlktime rcvd Rs 2.84, GST Rs 14.34, AccessFee Rs 76.82, New Bal Rs 51.80.TransID ONR[protected]..
The above msg I got for recharge of 94 rs.They charged access fee rs 76. Rs 2.84 talktime finished the same day.Why they cheat like this.
I'm unable to send or receive text messages on my Vodafone number. Only calls can be made. Please look into the matter ASAP as I'm unable to make bank transactions.
From last week i am having issue in network .i have noticed that it only happening to me my friends have also vodafone sim but their network are quite good.

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