Vodafone India — No network

Address:	395002
Website:	Vodafone.in

I complained many times in the company regarding no network at all at my office premises at 102 mulchand market ring road surat 395002. They said it will be done in 20 days it has been 50 days yet no network after mailing them so many times they giving answer that it is a minor changes but yet no network my business is suffering a lot.

I mailed them 17 times bt this is what they said
This was 1st response they gave on 11th Feb.

"Dear Mr. Agarwal,

Thank you for your email dated 30/01/16 regarding your concern related to network for your Vodafone number [protected].

We sincerely regret for the inconvenience caused to you.

As per our last discussion and post necessary network checks by our network team we would like to inform you that the nearest cell site near to your premises 102 Mulchand Market Ring Road Surat will undergo minor changes in the next 20 days which will help us provide you satisfactory network . We request you to share your feedback after 20 days in case of any deviations.

Your complaint docket numbers is[protected]"

Than again I mailed them to give me waiver they said yet 20 days not over so dnt msg until the said duration is over.

Thank you for your email dated 28/01/16 for network concern on your Vodafone mobile number [protected].
We sincerely regret the inconvenience caused to you.
We tried calling you thrice from [protected] but could not get in touch with you.
As per your trail mail, we would like to inform you that your 3G accessibility concern at 102 Mulchand Market Ring Road Surat. Based on feedback received from our network team have checked no issue found as nearby all sites are working fine from our end.
Your complain docket number is[protected].
However, we understand from your trail mail that still you are facing network issue at said location hence we have forwarded your concern to our network team but we received feedback from network team that you are not contactable as you are not responding and sometime your number is switched off. Hence, we request you to provide us your preferred time so that we can check and address your concern accordingly.
We assure you that in our constant endeavour to provide Superior Mobile Network Services across the locations, we are constantly working towards reducing the “No Network Spots”, thereby enhancing the extensiveness of our Mobile Network.
Further, we wish to inform you that we carry out regular network up gradation activity to increase the depth and width of coverage making it possible for you to experience better network coverage. We look forward to your continued support and association with us and assure you of serving you in the best way we can.

They didn't spot anything.

Again I mailed them.

"As my business suffered due to this issue i need a waiver for the inconvenience caused to me."

Till date no response and they are claiming for 4G n no 1 network.