Vodafone India — No proper response.

Address:

Chennai, Tamil Nadu, 600010

I have been a airtel customer. A year back i ported the number to vodafone postpaid. As i have to move abroad, i requested the vodafone carrier to convert it to prepaid. But they failed to do so and now after raising concern of getting the number back, they gave me a mail confirmation that the number is returned to parent operator (In this case airtel).

On checking the availability of the number with airtel customer care, they are unaware of details and says that the number is not with them.

O i am time and again trying to get help from vodafone on the status of this number currently. They provided no proper guidance in this case. I have bank and email security codes sent to that particular number which is creating a huge loss for me now.