Vodafone India — nobody is ready to help and it's a poor service provider

Franklin Bernard

Address:

D-151 North 3rd lane ITI colony, Dooravaninagar, 560016

I had recharged [protected] by mistake, i tried calling [protected] to request for reversal and i was told that this num is for rajasthan and karnataka cannot help. I tried calling rajasthan and i was told to call karnataka, this happen more than 3 times for each region. Also they place me on hold for a long time and disconnect. I would like to complaint for customer dissatisfied.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2020

Vodafone India Customer Care's response Dear Customer,

Please send your concern on appellate.[protected]@vodafoneidea.com so that the concern team will assist you further.

Regards,
Snehal

Feb 17, 2020

Updated by Franklin Bernard Thanks to tel this you took 3 days, I spoke to one your colleague and told to contact I should have contacted to the person who reach recharge incorrectly in 24hrs. But same day i called more than 8 times to customer service( KA, Delhi and Rajasthan). I also spoke to a manager in Delhi but no one told this to me. I cannot do another step by sending to appellate. I want you to do a refund or i[censored] can recharge same value to other number..

Feb 17, 2020

Updated by Franklin Bernard Sorry Snehal, I cannot do anything further. I want you to solve this issue.

Related Vodafone India reviews

View all 27111 Vodafone India Reviews

Comments

Franklin Bernard

Thanks to tel this you took 3 days, I spoke to one your colleague and told to contact I should have contacted to the person who reach recharge incorrectly in 24hrs. But same day i called more than 8 times to customer service( KA, Delhi and Rajasthan). I also spoke to a manager in Delhi but no one told this to me. I cannot do another step by sending to appellate. I want you to do a refund or i[censored] can recharge same value to other number..