Vodafone India — Non activation of international roaming package-[protected]
K
kanika ramchandani
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400056
Website:
www.vodafone.in
I had purchased an international roaming package for the above no. on 18th may 2016 worth rupees 673 for Thailand.once i went there, there was no network connection and package will lapse tomorrow. after coming back, i went to a customer care store to ask the problem and was told that there was no Vodafone network in Thailand for prepaid connection. since i had used a similar package for Malaysia and Singapore earlier, i thought this would work in Thailand too and took the package since the package has not been activated at all, i request you to transfer this amount of rs. 673 to the balance of the above no. instead of a refund. I request you to look into the matter as it was an honest oversight based on your advertisement that Vodafone network is all over the world.
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