[Resolved]  Vodafone India — Non availability of internet service despite charging for it

Address:Nagpur, Maharashtra

Vodafone India has charged me for the BBM plan and is not providing me with the internet service from past 4 days and today the 5th day (It means that my Rs.12-15 are wasted without any use). Despite of making calls to the customer service center of theirs the people people working over there are unable to solve the problem or not forwarding my call to the senior executives. I called 3 times to the customer center and the people are not responding nicely. Sometimes their computer gets hanged or due to technical problem they are unable to forward the call. When they can't operate well internally how can they expect to operate such a big company ? yash parekh [protected] Date:-23/12/13
Was this information helpful?
No (0)
Yes (0)
Jan 17, 2017
Complaint marked as Resolved 
Verified Support
Dec 25, 2013
Vodafone India Customer Care's response
Hello Yash,

We could not reach you on your number. Our data team is working on your concern and the same will be addressed within the next 24hrs. Your Service Request No:[protected].

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information