Vodafone India — Non compliance, non response and fraudulent charging of customers

Address:

Udupi, Karnataka, 576104

It's been a troublesome journey so far. The local vodafone office in manipal issued us a low data plan sim for our iot trackers.

57 inr, 10 sms, 150 mb data, deposit of 300 inr per sim

After repeated requests, mails, calls and trying to reach them they have intentionally

1. Billed for over usage inspite of asking them for data locks.
2. Have not replied to mails seeking clarifications and service requests.
3. Continues to bill and send us separate bills and no analytics even after telling them and agreeing to it from the start.

Officials

Vodafone manipal

1. Pallavi

Pallavi suvarna
Greeter
Vodafone mobile services limited
Mobile:
Email: pallavi. [protected]@vodafone.com

2. Yogish poojary
Store manager-retail
Vodafone india limited
Mobile:
Email: yogish. [protected]@vodafone.com

Vodafone mangalore
1.
Merwin colaco
Channel service manager
Vodafone mobile services ltd.
Mobile:
Mangalore. [protected]@vodafone.com