Vodafone India — Not able to get through to talk to the customer service agent

Address:

Bangalore, Karnataka

After calling 5 times and wasting so much time on punching in numbers asked by the automated message, i could not get to talk to a customer service agent and my issue remains unsolved. I do not understand why there is no easy and direct method to talk to someone and it gets very frustrating to wait and get no response from the other end.