Vodafone India — not able to pay postpaid bill on vodafone site

Address:411057
Website:shop.vodafone.in/shop/postpaid/quick-online-bill-payment.jsp

Incoming & outgoing calls stopped

My number is [protected]. This number's outgoing and incoming calls are stopped due to payments dues because of not getting bills.

However, still I did not get the bill. Now I want to pay online and look for the amount due but I am still unable to get the same.
I am getting error as "Since you are COCP subscriber, please contact your signatory authority to view outstanding bill"

Kindly tell me how to get the bill so that I can pay the bill.

Thanks,
Kalinda Nagre
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Comments

I top up recharge my pre paid mobile throug Bill Desk net banking of Rs 85. My transaction id NS B[protected] on 28.04.2018.But my mobile is not recharged.It shows 0 balance
I need very argent pls I need SMS my all SMS deleted so lneed my all SMS
I have recharged my phone twice with Rs.98 it says that the recharge is successful but the talktime received is 0.01 and access fee is ₹83.04 .What is access fee and can you please refund it.

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