[Resolved]  Vodafone India — not able to send number portability request trying from december 2018

Dear sir,

Iam not satisfy with your network, internet issues
Coverage n data packs... So i thought to move to airtel... I have started
To send sms to 1900 for porting...in december
But, i am not able to send only for 1900... "message could not sent" is showing... Tried many times from december then i visit vodafone store they were not able to give me any solution.
I had a word with customer care for solution... They told me to visit vodafone store but i have already visited there and are giving irrelevant solutions: -

1. I did not recharged my mobile, as for as company rules so outgoing sms barred...
My mobile balance is 30rs
2. I suppose to change message centre no.- did the same but no result...
3. I have to change the handset - tried but no result...

So i want resolution of my problem immediately as i have seen many similar complaints online against vodafone to stop customers for leaving there network.
So kindly provide immediate solution else i have to mark emails to trai ([protected]@trai.gov.in & [protected]@trai.gov.in)

[protected]