Vodafone India — not able to send text messages

Address:

Hamirpur, Himachal Pradesh, 177029

I own [protected] number since 26th of sept 2017 since i made port request from reliance gsm rajsthan to vodafone himachal. I am an entrepreneur and you can judge the importance of the number for me.. I have repetitively called customer care but only i got is what you call a draconian experience opposite to my expectation about vodafone being very profession and customer friendly company. Customer care only gave time for the calling by experts but repetitively but either they were not able to solve the problem or they didn't call me. Only thing which was with me was complaint number. I earlier filed a complaint on this portal but no response was seen from vodafone. Its a request to please expedite the resolution of my issue or suggest me measures how i can port to another company as porting request can only be made through text messages and not within 3 months from migration to a company.