[Resolved]  Vodafone India — Not Activated Phone after ADVANCE PAYMENT

Address:Thane, Maharashtra, 400602
Website:www.vodafone.in

I have paid myVodafone phone no.[protected] bill in advance and requested to start phone service, but your service care center person today 29.12 2016 at 00.10 am Mr.Akshya Dhait not booked our compliant & no complaint no.provided. He gave wage answers and we told him to connect his Supervisor, he kept us 30 minutes in waiting and not connected finally with supervisor. We have credit of 1770/- with Vodafone and still this person is not connecting phone. He refused to book complaint. We are customer for last 15 years and so insulting treatment recd. from Vodafone.
Pl.take this matter by today on priority and send us written e-mail clarification and with Mr. Akshay Dhait take appropriate steps.
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Feb 2, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
Vodafone India Customer Care's response
Hi Smita Pattekar,

Sorry to hear about this, kindly help us with your alternate contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
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