| Address: | FLAT NO -103 KINETIC BRUNDAVANAM BLOCK - C, SRI RAMNAGAR COLONY BLOCK -B KONDAPUR, Hyderabad, Andhra Pradesh, 500084 |
I’ve using [protected] Vodafone postpaid number from last 4 year and last month (14th May 2019) converted it to prepaid. After converting to prepaid I went to my hometown (other state) and dial 59059 to activate number but they told me to go to Hyderabad and try to activate. Initially I didn’t get such information to stay in home state till activation. This month (19th June) I came to Hyderabad but sim was deactivated. I approached Vodafone Store Madhapur and they told me to re-submit docs. I submitted docs on 20th June and they told your number would be active by 22nd June but it’s not active yet. I’m suffering a lot because of this issue. Daily approaching to customer care and Vodafone center but nothing helping to me. I’ve another Vodafone number [protected]. My humble and last request to Vodafone, please activate my number and if Vodafone don’t want to continue my service inform me clearly because daily visiting store, submitting docs and calling customer care is too much frustrating. While calling customer care every time they telling server down so we can’t help.
New number activation ETA is 48 hour but it’s now more than 6days. Vodafone team should check why this took this much time and where is gap for better customer service. Was this information helpful? | 
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