[Resolved]  Vodafone India — not converting my sim from postpaid to prepaid plus misguided me during location portability

Address:

rajhans katwaria sarai, New Delhi, Delhi, 110016

Hi,

I am addressing a serious matter to you, listen carefully.
1st is that no i am not at all experiencing a best possible unstrapped services with vodafone.
2nd, it's been a week since i have been struggling to get my network, writing mails throughout, living in a new city with no mobile number, problem not solved in a week and your customer executive ms. Jagriti who sits in greenpark vodafone centre south delhi, she forgot to give me a sim while registration.
I went to her twice and still she did not give me any new sim and i was under impression that my old sim will be ported.
It's entire her fault whatever vodafone had made me suffered in last 6 days.

Who will be responsible for this? You have given me the worst experience of all time.

And last i had already paid my bill of previous month through google pay, i have attached the screenshot for your reference.
For such poor and awful service i have received in last 7 days i want to get my sim changed from postpaid to prepaid in coming days.

I don't want your postpaid service.

And last warning if you will bother me further i will go public and tell the world what horrible service and employees you have hired.

I had filed this complain longtime back that i want to change my sim from postpaid to prepaid and i had visited vodafone center as well but your customer care told me that it cant be change and i have to use atleast 3 months.
Inspite of receiving such horrible service you guys are giving another headache.

Please confirm me on this mail and ask your customer service to be more transparent and helpful instead of decisiveness.

Regards
Shrestha misra