Vodafone India — not getting the unlimited calls option!

I recently recharged for rs345 to get unlimited calls and 1gb/day for 28 days. I'm now in tamil nadu in vellore and the sim is not in roaming and i'm still not getting the unlimited calls option whenever i call it's saying you have low balance. I know the capping is done to 300 mins per day but i haven't used any of it.. Every time i try calling my balance goes off. I took this offer in order to get the calls option too so that i don't have to recharge my phone again and again. I would really want someone to look into this.
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I am the corporate user as Bank of Baroda and I Lost my set along with my sim no [protected]. Pl provide the new sim.

Tejprakash Tulsian
Asstt Gen Manager
Bank of Baroda
Pune Camp Br
Opp SGS mall
Molidena Road
Pune

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