Vodafone India — Not proper Service by vodafone

Address:

Pune, Maharashtra

With reference to Vodafone Postpaid number is- [protected] in the name of Mr Ravindra Kamble. He is moving US on urgent requirement. However, i am wanted to convert postpaid SIM into prepaid. i paid total bill by cash to Vodafone store and just inquired at Vodafone Pune store for the form submission, is it required to be present at the time of form submission? That time they said not required to be present. Anybody can submit the form and now today when I visited there they are denying to submit it and not even disclosing the esclation matrix as well. I just wanted know if it is a service center to help the customer why they don’t have esclation matrix or company having policy not to disclose. Now if any single amount they charge I am not gonna pay. Thanks & Regards Ravi Kamble