Vodafone India — not to migrate my number postpaid to prepaid and demanding me to pay bill

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.vodafone.in

With reference of my complain on www.pgportal.gov.in dotel/e/2018/10370, dotel/e/2018/14358, 815414. All complaint closed by company with real facts and irresponsible act. Again i lodge complain 830844 and 834977 ask company to provide me my bill till date 27 jan and 2 june 2018. But again company hide facts and revert with misguide. It is very clear that they make me fool for more than 8 month. Company app not showing exact date bill.
Finally consumer helpline advised me to lodge complain on department of telecommunication.
Due to network issue i applied to change my post paid connection to prepaid. I visited vodaphone big store nirman vihar new delhi and paid previous and advanced bill, my bill till 23 jan attached for rs 79.88. And i paid rs 150 on 27 jan 2018, vodafone big store executive calculated the bill and told me u have to pay rs 150 and gave a blank sim ([protected]h-1ge). He assured me your number will automatically convert within 48 hours. So i paid approx. Rs 70 extra. And bill paid by debit card sbipg lt[protected]vodakioskp mumbai this identity will confirm i visited vodafone big store.
But company cheated me and not provide me service /migrate my number. I contacted vodafone executives several times but they generated bill against my number continuously.
While i am suffering for more than 4 month i was ready for settlement. Company offer me to paid rs 182.5 and they committed and assured me this time store manager will help me and my number will be migrated and no in convenience will be occurred.
After again paying bill i visited vodafone store delhi but in vain. I contacted vodafone executives and they directed me to pay bill and promised me that if i visited vodafone store i shall easily get my prepaid number and i dont have to pay any amount there because your bill till 2.7.18 has been cleared (I have recorded promise if company wants to listen i can send them). I did so and again visited vodafone nirman vihar store but store manager denied to help me and said to pay more money. I returned back to my work. Now i am too frustrated and harassed.
Now they stop my number all services and generated a bill approx. 1000 rs and demanding it to start my number services again in postpaid. I dont know this company why targeting me and harassing me too much. Now i am again unable to visit this company store. I simply requested this company to provide my prepaid number without no more harassing me.
Thanking you.
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