[Resolved] Vodafone India — Number Deactivated and no Further Clarification on the Same

Tej_Sharma

from Delhi, Delhi

Address:

New Delhi, Delhi

Hi, I had bought a new Vodafone number. It worked fine for 3-4 days, but after that the number got deactivated and I got an SMS mentioning that this is done due to verification issues. To get this resolved, I called up the Vodafone customer care and got to know that the verfication will be done within 48 hrs., and then the number will be activated. But, unfortunately after that no verification was done. I called up the customer care around 10-15 times and also visited the Vodafone store. But, no use! Now, it has been more than 10 days that I am struggling to get my number activated. I don't understand that why is the issue not getting resolved. I have been told that it will take just 2 hrs. after the verification to get the number activated. I would like to put up a question that why is the verification not being done? Is the company not responsible enough to help a customer so that the services for which we have paid could be availed successfully? If not, then why do they provide connections? My number is absolutely of no use to me since it has been deactivated for such a long time now. Could someone please help me to get this issue resolved as soon as possible? I can be contacted at [protected] or tej.[protected]@gmail.com!

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Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Dec 24, 2014

Updated by Tej_Sharma Just another update - The deactivated number is [protected].

Dec 24, 2014

Updated by Tej_Sharma Hi, I had bought a new Vodafone
number. It worked fine for 3-4 days, but after that the number got
deactivated and I got an SMS mentioning that this is done due to
verification issues.To get this resolved, I called up the Vodafone customer care and got to know that the verfication will be done within 48 hrs., and
then the number will be activated. But, unfortunately after that no
verification was done. I called up the customer care around 10-15 times
and also visited the Vodafone store. But, no use! Now, it has been more than 10 days that I am struggling to get my number activated.I don't understand that why is the issue not getting resolved. I have been told that it will take just 2 hrs. after the verification to get the number activated. I would like to put up a question that why is the verification not being done?Is
the company not responsible enough to help a customer so that the
services for which we have paid could be availed successfully? If not,
then why do they provide connections? My number is absolutely of no use
to me since it has been deactivated for such a long time now.Could
someone please help me to get this issue resolved as soon as possible? I
can be contacted at [protected] or tej.[protected]@gmail.com!

The deactivated number is - [protected].