Vodafone India — outgoing call and data validity

Despite having a suitable balance my vodafone sim has now been barred for outgoing calls and data since 20/12/2018. Speaking to vodafone they suggest that i need to add rs35 each month in order to maintain validity. I’ve never had a problem with this sim or my other vodafone sims so what is going on, what has changed and most importantly how do i get this resolved?
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I am not able to send messages to any person I am getting messages but outgoing messages is not happening
Request you to kindly disconnect my vodafone postpaid connection as iam not using the sim [protected]
My vodafone no-[protected] is dactivated, how to apply to activated this no.
I have two numbers of vodafone suddenly both sim out of service so please tell what is reason for that and second is what i do for active this number
Mob # [protected], [protected], [protected] has been disconnected inspite of payment done.

Also, customer support team are not accessible.

Whenever we call customer care # 55666 / [protected], we are either informed that their system is not working or contact on email. When we email, we do not get proper response.
Validity of my number is 22nd December 2018 but your mobile network was disconnected my connection. I called the customer care team and I am not satisfied with the service.
Hence I request you to please help me and I am sorry I will change my service to another network.
Thank you.

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