Vodafone India — outgoing call not connect

Address:

plot no 68-609 gt road rooma kanpur, 208001

From my phone (Samsung s6edge) out going call not connected (Vodaphone sim number [protected]). I complain in vodaphone by call in 198. And my complain number is [protected] 05/09/2019. After complaining they told me ur complain should be resloved befoe 11/09/2019. But till date my complain is same no action taken by vodaphone. They closed my complain without my confirmation..