[Resolved]  Vodafone India — Outgoing call stopped without any intimation....

Address:

Kolkata, West Bengal

I am an old customer of vodafone (since feb'2008). My mob no is [protected]. I wish to change my mob no as prepaid connection due to the following reasons. > on 19th Dec'14 the outgoing calls and msg stopped without intimating me. > No body from vodafone contacted me for stopping the service. > when I call to the customer care, I was told that someone will contact me by 22nd Dec, 14. > but no body contacted me till date. > Finally, I personally visited to the vodafone store ( Howrah Maidan branch) > I was attainded by Mr. Pratik. He has suggested me to provide one passport size photo and an address proof. I have submitted my photo and DL (valid). But suddenly Mr Pratik came and said that the photo is not in proper size an the Driver Licence is not acceptable ( as the it is not visible). The DL & photo with the form given by mr Pratik is attached. (Please note that my vodafone services was stopped due to non payment of a bill of ₹300.30 (for another no. [protected]) which was generated after changing this no in prepaid. I came to know about this dues on 22nd. I have paid the dues today but till now, the mob no [protected] is not started.) The payment receipt is attached. During this time I faced so many problems bear a loss as you all know, mobile is now a lifeline for a person, but the Vodafone had stopped all the services without intimating me for a small amount of ₹300/-. Please look into it. I was not expected this type of services from the Vodafone. Thanks & Regards, Shashi Kant Verma Alt. no- [protected] Shashikant Verma to vodafonecare.kol, marten.pieters, guy.laurence 13 minutes agoDetails Hi, I am waiting for yr revert... My mob no-[protected] is still in sleeping mode...no body is taking care... I had never faced this type issues in past