[Resolved] Vodafone India — outgoing calls barred even after recharge | |
I got a message from vodafone saying outgoing will be barred if not recharged with minimum amount. I recharged for 1000 rupees which mentioned validity as unlimited, still my outgoing calls are blocked and now i'm getting messages incoming will also be blocked if not recharged. There are asking me to pay monthly amount to keep my outgoing and incoming calls from getting barred. Called 198 toll free number was not able to connect after 5 mins of ads. Called paid number [protected] from another sim they say this recharge is not valid you still need to top up with monthly plan. Was this information helpful? | |
Jan 20, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Dec 20, 2018 Vodafone India Customer Care's response Hi Prashanth! We have made a note of your concern. We'll have one of our executives to get in touch with you to clarify on this. Regards, Vodafone India | |
2 Comments | |
Comments
I recharge My Vodafone No. [protected] for online throught My Vodafone App & Payment Throught Paytm. My Paytm account diduct 35 rs but my no. is not recharge. I call custmer care but no help us.
Reply
I got a message from vodafone saying outgoing will be barred if not recharged with minimum amount. I recharged for 500 rupees which mentioned validity as unlimited, still my outgoing calls are blocked and i Called 198 2 times from another sim one say the services is fine we not a problem from our side.. When again i called back next day they said there is no recharge done which i already recharged it from another number.. I said should i discontinue vodafone.. She said its ur personal issue.. We can't do anything.. Wht rubbesh is this..
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information