Vodafone India — outgoing calls disabled despite a balance of 301

Address:

New Delhi, Delhi, 110075

My internet pack expired. Along with that vodafone also doable my outgoing calls despite there being a balance of ₹301 on my sim card. I have been trying to call customer care but despite holding for hours i am not able to get through to a customer care executive. Vodafone provides extremely bad services. I need to get a refund of ₹301 and an explanation of why they disabled my services.