Vodafone India — Over charging

Hena Fatima Trust

from Bengaluru, Karnataka

Address:

560102

Hi,

Manoj. I really don’t understand basically how you charge the customer and write such a long mail telling this and that. I have been In a computer industry from a long long time.
What is the basic. You give me first 24 GB data free and again 9 gb data free. that’s what I am using now. As for voice and sms, you have told me voice and sms are free unlimited.
So basically I pay 399 +taxes 15%.
I have made payment twice till now. On 27 april also I have made the payment. now u ask me to again make payment. This is wrong.

Now I will clear your dues and port to GIO. GIO is offering me 309/- for 3 months with 2 gb data per day, free voice and sms.
no conditions. can you do the same?

Was this information helpful?

No (0)

Yes (0)

Vodafone India customer support has been notified about the posted complaint.

May 13, 2017

Updated by Hena Fatima Trust Hi,

Manoj. I really don’t understand basically how you charge the customer and write such a long mail telling this and that. I have been In a computer industry from a long long time.
What is the basic. You give me first 24 GB data free and again 9 gb data free. that’s what I am using now. As for voice and sms, you have told me voice and sms are free unlimited.
So basically I pay 399 +taxes 15%.
I have made payment twice till now. On 27 april also I have made the payment. now u ask me to again make payment. This is wrong.

Now I will clear your dues and port to GIO. GIO is offering me 309/- for 3 months with 2 gb data per day, free voice and sms.
no conditions. can you do the same?