Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27111
Pending
0
Resolved
9561
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
My Name Is Krunal Kothari.
Please Help As Vodafone Has Over Charge My Account On Account Of 3g Data Usage Ever It Was There Mistake.
Affected Account No : [protected].
My Primary Contact No : [protected]
Background :
On 30th Aug 2015 I Have Called Help Line No & Told To De-activate My 2G Plan ( Ref No :[protected] & Activated 3g Data Plan ( Ref No :[protected].
As I Was Out Of Station I Came Back On 15th Oct 2015. When I Check My Vodafone Account I Came Across There My 2G Plan Was Deactivated But 3G Was Not Activated Hence i Once Again Called Helpline No. They Admitted There Mistake & Told To Reverse My Extra Charged Amount Which Was :
25.08.15 To 24.09.15 1535.76 + 14% Tax. = 1749.90 &
25.09.15 To 14.10.15 1713.88 + 14% Tax = 1953.82.
But There Have Reversed My 1749.9 Amount Only & For Balance Amount There Are Not Replaying Properly.
I Have Mailed Them Many Times & Called Helpline No Many Time ... They Just Saying It Will Be Done in 48 Hrs But Till Date Its Not Reversed ...
PLS HELP !!!
Regards,
Kothari Krunal.
[protected]