Vodafone India — Overcharging and cheating

Kapil Batus

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400058

Hi,

My no is [protected]. I had recently subscribed to vodafone's international i-roam pack to uk and italy from 4th june to 19th june 2017. The offer clearly stated that the pack was at 1 rupee for out going calls and 1 rupee per mb, yet i was charged by vodafone for 2g data consumption a ridicoulous amount of inr 1.10 lakhs for something which was not even consumed. This is a clear case of cheating the consumer. I'm pursuing a legal option to take this up in the consumer court to fight this as this is completely false data charges being levied to my bill.

Kapil batus
Mumbai

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Comments

Ajay Jwin

from Jalandhar, Punjab

My vidafone no. Is unreachable
Plz solve my this problem

ritz.gsh

from Kolkata, West Bengal

The fact that your complaint portal reflects a 23% customer satisfaction is enough to understand why iam a dissatisfied customer. I was facing issues with your net connectivity and had called 198 for help. All they could do was sent me a 'link' after a second call made after waiting for half an hour. It didnt resolve my problem. Really disgusting.