[Resolved] Vodafone India — overcharging during international roaming | |||
I hold a vodafone number [protected] with customer # 66658340. I have been making very regular payments towards the post paid bills. I traveled abroad on the 1st of february 2019 taking a basic roaming pack. At on arrival at qatar airport i sent a whats app message to my father. For this thy have charged me 2461.68. On arrival in usa on 2-2-2019, i made a bank account to account transfer and for this i am charged 2501.80. I sent 3 sms and i was charged rs. 15 No other usage was made and i switched off the mobile all through my trip. But they have charged me another 2508.04 on 2-2-2019. I want the correct usage to be determined for which i am willing to pay. Vodafone is not providing the actual usage data. Was this information helpful? | |||
Apr 22, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Mar 22, 2019 Vodafone India Customer Care's response Hi!We have made a note of your concern. We'll contact you soon. Regards, Vodafone India | |||
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