Vodafone India — Package offered never got activated

Address:

Mumbai City, Maharashtra, 400061

So i was porting from vodafone to airtel and a vodafone executive called and offered me a scheme which would solve my problem.
Proposed scheme:
250 - 1000 mins free (800 local +200 std)
299 - 1gb unlimited data 3g after 1 gb @60kbps

However all my current packs are dropped and there is no internet pack activated and neither is the other talk time activated.

I have called the customer care multiple times and they have promised to solve the same in 24hrs and now 10 days have passed. Its just frustrating how sad the customer service is at vodafone. Whatever contact center application they are using and i am sure its oracle is the worst they cant manage customers. Kindly resolve this (Hopefully)

I had done this for my 3 numbers [protected], [protected], [protected]