I have done a recharge on 21st april 2018 of rs.149 for unlimited calls that has a validity of 28 days but the same never worked as i was not able to make calls.
I had reported this issue on vodafone twitter handle (As i was unable to connect with you via call) the response was that it is a temporary issue and i will not face the same again.
On 25th april 2018, i received a message saying the above-mentioned pack has expired.
When i make a call the automated response is asking me to avail the chota credit feature.
Today since i had to make a call urgently hence i made a recharge of rs.20 which after my call the money was deducted.
I have not availed the benefits of the previously recharged pack i. E. Of rs. 149. I want the same refunded back to my account.
Really sad to know that vodafone india is not bothered about their customers.
The pack is still invalid, on making calls my money is still being deducted. I have not received a refund and your service still sucks.
Thank you for all the efforts vodafone india are putting in not helping me.
I have paid for a service that i am not receiving. And i demand a refund of the rs. 149. Was this information helpful? |
Very bad