[Resolved] Vodafone India — payment problem

RAVi1380

from Mumbai, Maharashtra

Address:

Garden view Royal Palm east goregaon e Mumbai Maharashtra, Gondia, Maharashtra, 400065

Hi
I dose my payment last time. Which was my payment. He had to do 1500. Accidentally increased to 15000. My first complaint was 01-sep-2019 03:50:42 pm. And my complaint id was no. C004-[protected]. And than. L have complane15 to 20 times. But no response from your team yet. I went to your vodafone store too. Gave a complan number and said that the money will be returned within 15 days. To confirm i call 198. Your successor has said that. Your complaint is over because of technical error. That it has been 1 month but i have not found a solution yet, i want a solution as soon as possible. I have been with vodafone for 8 years, i did not think

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Nov 19, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2019

Vodafone India Customer Care's response Dear Customer,

Apologies for the inconvenience caused. Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.

Regards,
Gipsy.