[Resolved] Vodafone India — plan upgrade issue

Vishal Sanghi

Address:

560102

Now 8 days no resolution i will keep on updating this horrible experince i just want to upgrade my plan to higher one i did with app and it did not upgraded called call center they are giving promises from last 5 days it will be resolved in 24 hours and it is escalted to highest level shocked to see that highest level itself takes this much amount of time till today no resolution and one more false promise of 24 hours opting out from vodafone due such multiple issues very disappointing

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Feb 5, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2020

Vodafone India Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Snehal