Vodafone India — Poor network coverage and no internet

Address:	New Delhi, Delhi, 110019
Website:	vodafone.in

Dear sir,
My complaint is that i have very poor network coverage, no incomings calls and even i cant make any outgoing calls so you can imagine how am i living all these 4 months without internet and calls at my home. In case i have some personal exigency i cant call anyone and cannot do work from home in any emergency.
I am facing this problem since dec. 2015, and have been escalating to customer care and every time i get a new date in jan, feb, march and now you are saying 30th april 2016 which is really not acceptable at all. According to vodafone customer care, they cannot provide any workaround or solution and i have to wait for another one and half month for this new cell.
I also contacted nodal office (Interaction number[protected]but no positive results.
This is very weird situation that you are not able to provide the quality of service to the customer what they entitle for. I have been using this operator for more than 8 years but now services have deteriorated significantly.
I am quoting here what customer care has mentioned
"we sincerely regret for the inconvenience caused to you.
We would like to inform you that in reference to your e-mail dated 03/03/2016, we tried to contact you, however, your mobile number was not contactable.
With reference to your feedback for weak coverage, we would like to inform you that we have checked the concern at j1/222 kalkaji dda flats, kalkaji 110019 and have identified weak coverage at the mentioned location.
Please note that we require a full-fledged cell site at the affected location to enhance the coverage strength.
We will also communicate the resolution on the same by 20/04/2016.
We would appreciate your patience and cooperation during the interim period."
The solution you have provided looks like vodafone don't care for the customers and are okay to let them go. Let me know if you can do something before april or i am only left with the solution to wait till april and switch some other telecom operator.

Hoping that you can expedite this installation of cell and help me to come out from this problem at earliest.

Yours sincerely
Supriya saxena