[Resolved]  Vodafone India — port message not sent

Address:Kukas, Jaipur, Rajasthan, 302028

Dear sir,

I am not satisfy with your 3g & 4g network coverage in my working area.
Hence, i thought move to airtel... Then i have started send sms to 1900 for porting...
But, i'm not able to send port message only for 1900... Error showing "message could not sent"... Tried more than 50 time...
Then speaking to customer care for solution... They keep giving non sense / irrelevant solutions: -

1. One time switch off and take out sim then insert then check.
2. Select idea network.
3. Shocking reply 'you are in roaming that's why not able to sent message'

Moreover the customer care representatives not available for last days, and they are are not giving a chance to spk...

Plz help me...
Bhanu partap
My no. Is [protected]
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May 2, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
Vodafone India Customer Care's response
Hi!

It hurts us to see you disappointed :( We'll contact you soon.

Regards,
Vodafone India
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