Vodafone India — porting

Address:

743503

My name is supriya ghosh.
I want to port this number ([protected]) from your telecom. And i have already generate port no which is vk486272.

"the problem is when i got to change my connections to another telecom company. The vodafone cancelled my porting requiest without any information.
An when i call to 198 customer care no. They suggest to vist nearest vodafone store."
So, my question is - 1. Why i am visit the store? 2. Why i am suffer for that? I have no more time to visit your store

I requeste to you kindly accept my port application and relised my number from vodafone as soon as possible.