Vodafone India — Post-paid number not actiavted

Address:

Ghaziabad, Uttar Pradesh, 201014

Hello,

We lost our SIM and hence we requested for another SIM. Since we receive this SIM, we are facing "No Signal" issue. Then we called (from morning) your call center no: [protected] to look after my complaint. Earlier, they came back to us saying we should only be calling from vodafone number, when we called from Airtel. Then we called from pre-paid vodafone no, then they told us to call from post-paid vodafone number only. That was too frustrating but then also we somehow managed our anger and called from another POST-PAID vodafone number thinking that this must be NEW FASHION TREND in VODAFONE to answer user complaint.

Every time we have called, we have to re-iterate our whole complaint and then they transferred our call- it was not actually a transfer but putting my call on hold for many mins. and finally getting disconnected on its own. This is happening since morning.One after another, when we shouted then this so called CUSTOMER CARE EXECUTIVE logged our complaint and shared request id[protected].

In this evening we called again to check out status. These people sitting idle once again started the same old story asking again and again. When we asked to check by complaint id then that said its been closed.

I don't know how you people are managing your customer. You guys don't understand the value of customer and their time. This is not happening first time. If your people are not ready to listen our complaint then there is no point of having these people as "customer care" bloody executive.

And even after asking them to transfer call to some senior guy, then kept our phone on hold for several mins Can anyone help me with this.