Vodafone India — Post paid number suspended even after the bill payment since 20 days | |||||
My vodafone post paid connection is being suspended since 20 days even i have paid more than the bill amount. No relationship manage is communicating properly. When i have asked to connect the call to the circle head, he directly denied. Very poor customer interaction and the worst service. No hope of getting it rectified so i am lodging an complaint. I have sent scanned copy of the bill as well to their account dept., still no revert and no clarification on the issue. Was this information helpful? | |||||
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Vodafone India customer support has been notified about the posted complaint. | |||||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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My Vodafone Number: [protected]
My Name: THIRUMAL.P
On March 2, 2016, at 11.07am i was recharged with amount of Rs.127.
Before the recharge i checked in *121# for any special offers,
There i saw 1GB 3G data for Rs127, So I recharges with Rs127.
After i got an sms regarding activation of data pack,
There it shows Balance 400MB and the validity[protected],
Why its happening?
After i called to the customer care and explained about this issue they said
"ok sir its happen due to technical issue, so am taking a complaints again this issue and you'll get the complaint registration number[protected]. and it takes 48 hrs to solve your problem.
So i waited 48 hrs in between that time my data pack increased up to 725MB but validity still shows[protected], after i got one sms after i checked my Data Balance 1050MB,
Again i got SMS my data balance leveled up to 1375MB and the validity[protected],
Then Finally i got a sms after that i checked my DATA Balance 1700MB but same validity[protected].
So many times i called to customer care no one given a proper response
please Help to get that 28 days validity.
What happening in Vodafone??
before the recharge i checked in *121#, after getting problem your Call center executive saying there no offer such like that.
Then why are you giving 1700MB???
Am waiting for your Reply and the reason for this issue