Vodafone India — Postpaid activation | |||
I have been using vodafone prepaid connection for last two months. Last week I converted it from prepaid to postpaid and as a result my prepaid sim stopped working on 9th of sept at around 2 p.m and the postpaid sim was getting tower. But I was not able to make any phone call/sms. In the next 6 - 7 hours I called customer care 5-6 times and each time they said it would start to work inone hour. But it didn't happen. As a result I went to the vodafone shop and they changed my sim and said that it would start to work within 2hours. But nothing happened till now (2 am, 11th Sept). I am not getting any proper help from customer care/ service centre. They ven charged me RS. 250f or the conversion. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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