Vodafone India — Postpaid Billing Issue

Address:

Chennai, Tamil Nadu

Hello Sir, I really wondering about the last month billing for my Vodafone number. The amount is 693.00. Here is the actual; last month 22-Feb I had activated 250 plan for 3G internet via customer care, he said you will use the internet after confirmation message, but I cannot receive that message, again I will call to customer care and asking to them, she said already activated your plan for 750, I have question to her actually I have activated 250 plan why they activated 750 plan, she said sorry sir, he is activated wrongly without any intimation to you for this 750 plan, so I will deactivated that plan and again activate 250 plan and take a complaint for this wrong activation.(Check the complaint for that date) Again I have deactivated that plan 22-Feb night and also received deactivation message from Vodafone. Suddenly last month 28th evening, I have received call from Vodafone, you activated second time internet plan in this month, so you have charged in full amount for this internet plan. I was tell to him, she is not tell to me this type of activations charges, she is clearly telling 22-Feb to 28-Feb you only pay that day rental charges only (aprx-54). Check our recorded conversations. If she is tell how to I accept only for five days to pay 250 rupees and more This is not in a new, already faced two problems with Vodafone, so that only I am not using Vodafone internet. This is 3rd time my postpaid plan wrongly charged. I am really upset with Vodafone. Check my last year billing. I am a genuine customer with Vodafone. Why I am paying extra charges: First why the customer care wrongly activated 750 plan. And again the customer care not tell to me, if second time activate the internet plan you will charged full rental. I will pay the only 5 days rental. Check the amount of my billing Rs 172.36 and 205.36 this chargeable amount is not my problem Please again tell, please check with our conversation on 22-Feb. She is only tell to me, you will pay the only rental of 5 days (aprx-54). My Billing date is 19th, so please clear before billing date. I believe you understand my problem