Vodafone India — postpaid to prepaid conversion [protected], [protected] | |||
I don't want continue on post paid, i need convert pre paid again. Now prepaid also having the same offers, but on post paid we have to pay 300/- rs. Additional. Previously my connection is prepaid so i need convert it from post paid to pre paid. I don't want to go for new number i need this number with pre paid. I am already complaint to customer care they didn't respond. I need a reply asap. Thank q. Vodafone customer care has been playing last 7 months telling me my number cannot be converted to prepaid due to some technical problem. Now after a single email, the matter is resolved, i am back to prepaid. The increasing competition & drop in call rates is burning the hands of all mobile operators which force them to take new tactics such as A. No postpaid to prepaid conversion (Atleast the rent they will get) B free caller tunes for one month (Without even asking caller tune was activated in reliance, it took me 2 calls to customercare to block the same.) So for all those people who wish to migrate, here is the steps. A. Call your vodafone customercare (No. 111) B. Get the nodal officers email id and contact number C. Send an email telling about your plan conversion (Keep trai's Email in the cc) D. Do some follow up mail. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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