[Resolved] Vodafone India — postpaid to prepaid conversion

mshada

from Jaipur, Rajasthan

Address:

C-21, SUDERSHANPURA IND. AREA 22 GODAM, Jaipur, Rajasthan, 302006

I don't want continue on post paid, i need convert pre paid again.

Now prepaid also having the same offers, but on post paid we have to pay 300/- rs. Additional.

Previously my connection is prepaid so i need convert it from post paid to pre paid.

I don't want to go for new number i need this number with pre paid.

I am already complaint to customer care they didn't respond.

I need a reply asap.

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Apr 15, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

Vodafone India Customer Care's response Hi!

We request you to visit the nearest Vodafone store with a recent colored Photo, valid ID proof and Address Proof. To know about the nearest Vodafone store, send SMS as STORE STATION NAME to 199(toll free). To get the list of acceptable ID & address proof, click here http://bit.ly/1NG7XFx.

Regards,
Vodafone India