[Resolved]  Vodafone India — Prayer for taking appropriate actiin against fraud recharge stores

Address:New Delhi, Delhi

I would like to register a complain against this Vodafone TransID DL[protected]. The seller refused me to laafu recharge of rs.20. The seller said "20 ka nahi hoga 30 ka lena parega", i asked why? he didn't reply anything. I was in a hurry so i did laafu recharge of rs. 30. This kind of behaviour is quite common among the sellers. I have been through this situation many times at different recharge stores. They never give you recharge of 10, 20 ...they always say it cannot be done. I dont think Vodafone donnot provide 10 0r 20 recharge through laafu. They also donnot pay u back the change if its 1, 2 or 3 rs. they claim not to hav change. I usually recharge for std and local talk time and do topup only sometimes for validity purpose or if my a/c balance is zero. I hope you would see to it and would take appropriate action against all those kind of recharge stores. With regards, Pranab Koch
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Jan 15, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2015
Vodafone India Customer Care's response
Hi Pranab,

Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1NKtY33

Regards,
Vodafone India.
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