Vodafone India — prepaid sim card not activated

I had bought vodafone 4g enabled sim card from vodafone showroom of bajajnagar, nagpur under my name kanchan joshi on 9th nov 17. They said it will be activated next day but it did not. I called customer care they didn't help. I went back to store again taking my complaints on 11th nov. The guy at ztore told me it will get activated by 5pm 11th nov. But it hasn't been activated