Vodafone India — Prepaid to Postpaid conversion

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have requested for prepaid to postpaid conversion on 9th march. Your representative (name Raj Kumar, phone [protected]) collected all docs and Rs250/- on the same day from my residence. I have a receipt bearing no. SCCEN388 proving the same. He issued a new sim no[protected]. I don't understand why the sim has still not been activated. I want immediate activation or a refund of my amount at my residential address within 24 hours. I am raising an issue about Vodafone's mismanagement at Consumer Forum. A delay of 11 days in such a simple process is unacceptable as per industry standards. I would rather move on to Idea/Aircel or any other service provider. Resolve my issue or bear the consequences.