| Address: | Thane, Maharashtra, 401107 |
This is a issue which is going on since 6 months now end number of calls and complaints have been made yet nothing has been done from vodafone yet please find the details below:
Dear Suraj Jih,
Number: [protected]
Name: Rita Dhawan
Alternate number: [protected]
As per my conversation with Nagendra Yadav's assistant Harshali I have been asked to get in touch with you.
This is regarding my Vodafone number [protected] there is a issue going on with my number from the past 6-8 months
There was a 3G internet pack activated on my number by Vodafone without my knowledge. I have been using Nokia X1 and this phone doesn't have the functionality of gprs or 3g.
However Vodaphone has continued to keep the package active and after my continuous attempts of gallery visits and customer care call still has not been resolved
The Package is active on my account and no one is being able to deactivate this
Requesting you to kindly de-activate this package of 3G.
I am being charged 1500 rupees every month which has now totalled to 5000 rupees .
Requesting you to check my previous billing as it is less than 300 rupees/ month.
Kindly wave off the amount of 5000 rupees as you understand I never subscribed for any of these services.
Requesting you to kindly look into this matter at the earliest.
Regards,
Rita Dhawan
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