Vodafone India — Rates charged not as per the plan given/committed

Address:

Kolkata, West Bengal

I Anil Kumar Garg taken six connections under my Firm's name M/s ANIL KUMAR GARG. My mobile no. is [protected]. In my number and Asha Garg's number there is discrepancy as per the plan agreed by the representative of your company which are as follows: 1) Outgoing call agreed VF 2 VF .20p, VF 2 Others .30p & VF 2 LL .50p. But in bills it is charged for all .50p. 2) Call charges was 200 minutes free for local and next 299 minutes free for STD and local whichever used earlier. My billing cycle started on 6th. of every month. But from the beginning of the billing cycle STD charges charged. I have taken the connection from March' 15 onwards. I am complaining the same from beginning, but everytime your company representaive said that it will be resolved soon and all the extra money paid by you will be returned. Please look in the matter as early as possible.