[Resolved]  Vodafone India — RE: complaint of postpaid migration phone no. [protected] (docket no. [protected])

Address:

Gurgaon, Haryana

I am very disappointed to tell you that I have requested to transfer my vodafone Phone no. [protected] from prepaid to postpaid on Date[protected]. And it was being told me that it will be migrated within 72 hours. But till Date[protected] it was not transferred. So made a complaint with Docket no. [protected]. Vodafone customer care told me that it will be resolved till[protected]. So on 23rd. I called and this time they told that it is resolved and your postpaid will be activated within 24 hours. Now on 24th July in morning I called then they told me that it now on 25th I called to customer care then they told that it is not resolved your complaint is bounced. It will take another 48 hours. So the point is what is going on. I am very disappointed with these guys. They even don’t tell me the exact thing. and I am not able to recharge in the situation that if I get recharge then my tariff will be wasted if it getting transferred to postpaid. Its my humble request to you please resolve my problem otherwise I have to go in consumer forum or I will talk to you higher authority on Saturday 26th. Regards Ashish Singh +[protected] Gurgaon Haryana