[Resolved] Vodafone India — recharge amount not credited.

 
2 Reviews
 jithvs on Jan 12, 2018
On 1/13/2018, i did an online recharge for rs. 65 on my number.

The amount was deducted from my account, but not recharged in my mobile number.

The amount was not even refunded back to my bank account also.

I waited for more than an hour, but not recharged yet.

This is not the first time this happening.

This makes the online recharge doubtful.

Please do the needful.

Thank you.

Complaint marked as Resolved Jan 16, 2018
The amount of 65 has been refunded on 01/15/2018 to my account.

I never thought it would happen because this has happened before like this.

Thank you Consumer Complaints Forum Team for resolving my complaint.

Complaint Status


[Jan 12, 2018] Vodafone India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

I have recharged for RS 34 out of which 28 rs was deducted as access fee charges I don't know what this charges are but I want to my to be reversed to my account.hope this will help.

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    Vodafone India - recharge amount not credited.