[Resolved]  Vodafone India — Recharge

Address:Chennai, Tamil Nadu

Hey, I'm Rahul ... I just recharged for Rs.265 on 4/12/2014 and im supposed to get Rs 265 since it was a full talk time offer. But u people credited only Rs220.Remaining Rs 45 I haven't received till now.. I called up customer care and one lady she said u will be credited with in 2 to 3 hours but i didn't received it... I waited for the whole day and I called customer care again and an other representative said u don't have this offer and he disconnected it.. I don't know what's wrong with u people, . I checked with 121 and i recharged it but ur representative said there is no such offer at all for u... I'm totally disappointed with this stupid vodafone.. I have never faced such idiotic response from Vodafone... Again today (10/12/2014) i recharged for 185 to my other vodafone number but again i have'nt received the amount yet... I[censored] people cant help the customers like me better shut the company and get away... I need a solution for this.. Ur representatives aren't fit for this job... Help me out to get a proper solution or i will just burn the sim card out and i will go for other mobile services.. My whole family and friends are using vodafone and i[censored] people are not giving a solution for this, i will ask them to do the same... I need a solution for this... I have called up vodofone customer care and im fed up with this but no representative is helping to solve this... Thank u..
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Jan 15, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2014
Vodafone India Customer Care's response
Hi Rahkri,

We are here to help. Please share your current and alternate contact numbers in the following link so that we can assist you. http://bit.ly/1Gg0fer

Regards,
Vodafone India
Complaint comments 

Comments

recharge done for rs 45
recharge amount not reflected in account
phone number [protected]
transaction reference number DSBI[protected]
date may 23, 2015

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