Vodafone India — recharge fake

Vodafone India — recharge fake

S Swabnam Buragohain

I have recharged rs 36 where it was mentioned that i will receive a validity of 28 days but after i have recharge the customer executive told that if i recharge for 48 then only i will get the validity. So why have you given the wrong details while the recharge. We dont want like this fake company who cheat on the general public. I think i will have to port this sim. Thank u for this service. Was this information helpful? No (0) Yes (0)
Vodafone India customer support has been notified about the posted complaint.
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Comments

diff_2013

from Pune, Maharashtra

This is a problem with every operator. I have faced similar issue. The information provided online is very confusing. Some recharges come with unlimited validity and some come with 28 days validity.
The issue is if you recharge with unlimited validity then only the money gets added to account but not validity and this trick is not stated by any operator clearly and they loot customers like this.
e.g. if your current plan expires on say 10-Feb-20 and you recharge 100 Rs unlimited validity then Rs 100 get added to account but the expiry still remains 10-Feb-20. You get 28 days only when you recharge with a plan that has 28 days validity and this information is not stated by operators clearly.
I am disappointed with every operator and mobile services are now no longer affordable to customers. All operators have become greedy as they are incurring losses. They are finding ways to 'Steal' money from their subscribers.